We have set up a helpline for the duration of the Covid-19 crisis. Call us on 0208 133 3430 (Mon-Fri 9-5) or email [email protected] for free support.

Email is a useful tool for communicating and is excellent for sharing information day to day. But we should be careful about using it to share sensitive information. It can be relatively easy for unwanted people to intercept and access the emails that we send, even when we use strong passwords.

Because health and care information is very sensitive, we must make sure that it is protected. This is true no matter how we send information. Whether using fax, post, email or the phone. This is why email containing health and care information sent to and from health and social care organisations must meet the Secure Email Standard (DCB1596).

The following pages have guidance on how to get secure email. You can also download them in our Secure Email Accreditation – How to Guide.