When we share information with other health and care providers we often use fax, post, hand delivery or the phone. Sometimes, information is not shared at all or goes missing. It can also arrive too late to help with providing care.

This makes it difficult for us to access the information we need to provide high quality care.

This is also compounded by the NHS’ commitment to “Axe the Fax” by April 2020. It is vital that we have alternatives to using fax in place so that we can continue to receive the information we need to provide care and support.

By using email to share information, we can make sure that important information gets to the right person at the right time. This can improve continuity of care.

To share health and care records using email, we have to consider how we keep that information safe and part of that is making sure our email systems are secure.