A study published in the Nursing and Residential Care Journal has revealed that implementing care planning technology can support job satisfaction and the delivery of person-centred care.
The research, conducted by Plymouth University, investigated care services using the Nourish electronic care planning platform. The author aimed to find out what effect the system has on carer engagement.
The study involved interviewing eight employees from a care service face-to-face, and over 120 employees via a survey. The findings revealed positive results with improved efficiency, morale, job satisfaction and level of care being provided across all staff.
Nourish Care is a digital platform that allows carers to record at the point of care, with the aim of streamlining administrative processes and giving teams more time to care. Nourish work with residential homes, nursing homes, learning disability services, mental health services and large care groups.
Graham Brittain, author of the study with over 30 years’ experience in social care, said: “Overall the findings were positive – in both organisations studied, an employee survey showed motivation and commitment levels were extremely high and in qualitative interviews this was associated with the benefits of the system. In particular this was because it saved time, reducing the burden of handwritten reporting, thereby freeing up time to spend with residents. Whilst the technology was not seen as an engagement benefit by everyone, the findings showed that those carers who recognised the benefits were also the most committed and engaged overall.”
Nuno Almeida, Founder of Nourish Care, said: “At Nourish we are eager to have the impact of our services independently verified. This study is an important milestone as it provides evidence of the impact of digital care planning on staff, assessing and confirming many of the benefits that we hear from clients anecdotally.
“Evidence like this is essential to accelerate the momentum of digital transformation across social care and has far reaching implications. This should inform key stakeholders across the sector on the importance of well managed digital transformation in delivering improvements to both quality of care, and in empowering staff.”
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