New framework to help Scottish councils source digital social care systems

New framework to help Scottish councils source digital social care systems

A new framework has been launched to help local authorities to source social care management systems.

The Social Care Case Management Solutions Framework is the first of its kind in Scotland. It will help councils boost digital capability in the delivery of care, while offering the opportunity for individuals to have greater choice and control.

The framework offers tools and solutions to support frontline practice. It will also help councils to source technology providers. Five UK-based SMEs (small to medium enterprises) have secured a place on the framework.

It’s a joint initiative by Scotland Excel and the Digital Office for Scottish Local Government.

Julie Welsh, Chief Executive of Scotland Excel, said: “Social care case management is vital part of care provision – ensuring councils and their health partners are able to deliver essential services to residents who need support.

“Scotland Excel will actively manage suppliers through the duration of the framework. This means that local authorities can be confident that they are receiving best value services and products.

“As well as front line staff being able to securely and safely access, update and share information, the solutions offered through the framework include self-directed support capability for citizens, to improve their ability to shape and control the services they receive.”

Martyn Wallace, Chief Digital Officer for the Digital Office for Scottish Local Government, said: “In the past year, we have seen the important role that digital solutions play in enabling quick access to vital information on vulnerable people in our communities.

“Suppliers within this framework will support us with being able to utilise available data sets to help with ongoing support and wellbeing to vulnerable people. It also aligns with the intended direction of the upcoming refreshed Scottish Digital Health and Care Strategy which has two specific themes around cloud and data, which should be considered in any solutions built for health and care across the public sector.”

The framework has achieved fixed prices for several services including licences, configuration, delivery, implementation, knowledge transfer and training.

All services offered through the framework will be compliant with the National Cyber Security Centre’s ‘Cloud Security Principles’ to give maximum data information security and ongoing protection.

Contact Digital Social Care for more information on digital social care management systems here.

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