We have set up a helpline for the duration of the Covid-19 crisis. Call us on 0208 133 3430 (Mon-Fri 9-5) or email [email protected] for free support.

Email is an excellent communication tool but is frequently used to deliver unwanted or unwelcome material. This is often referred to or spam or junk email. At best this is annoying and at worst it can be malicious, causing considerable harm to your computer and organisation.

Delete suspicious emails. Do not click on links or open attachments in these fake emails as they may contain fraudulent requests for information or contain links to viruses.

A phishing email is a scam where criminals typically send fake emails to thousands of people. Do not respond to them even if they seem to come from a company or person you may know. Responding can confirm that your address is legitimate to the sender. If you are not sure if an email is genuine, try calling the sender on a phone number you know to be correct.

You can forward any suspicious emails to [email protected] a new service run by the National Cyber Security Suspicious Email Reporting Service. This automated programme will automatically test the validity of the site and if found to be phishing scam, they will be removed immediately.