We have set up a helpline for the duration of the Covid-19 crisis. Call us on 0208 133 3430 (Mon-Fri 9-5) or email [email protected] for free support.

The following organisations are acting as Better Security, Better Care Local Support Partners. They are providing support to local care providers to improve their data and cyber security, and complete the Data Security and Protection Toolkit.

*These organisations are also providing regional coordination.



Registered Care Providers’ Association, Somerset

Website www.rcpa.org.uk/better-security-better-care/ 

Email [email protected]

Tel 01823 351630


Dorset, Bournemouth, Christchurch and Poole

Partners in Care (Dorset)*

Website http://www.picbdp.co.uk/dspt.html

Email [email protected]

Tel 01202 205847


Bath & North East Somerset, Bristol, South Gloucestershire, North Somerset

Care and Support West

Website https://www.careandsupportwest.com/dspt

Email [email protected]

Tel 07540 458119


Devon, Plymouth and Torbay

Devon Clinical Commissioning Group and Devon Care Homes Collaborative (Devon CCG & DCHC)

Website https://devoncarehomes.org/dspt

Email [email protected]



Gloucestershire Care Providers Association

Website https://gcpa.co.uk/home/better-security-better-care/

Email [email protected]

Telephone 07436033514


Cornwall and Isles of Scilly

CAHSC Learning Partnership

Website https://www.cahsc-cornwall.org.uk/dspt/


Wiltshire and Swindon

Wiltshire Care Partnership working with BANES, Swindon & Wiltshire Care Skills Partnership

Website www.wiltshirecarepartnership.org.uk

Email [email protected]

Tel 07821 104634



The National Care Forum*

Website www.nationalcareforum.org.uk

Email [email protected] 


Kent and Medway

Design & Learning Centre – Kent County Council & Kent Integrated Care Alliance (KiCA)

Website (under construction) https://designandlearningcentre.com/data-security-protection-toolkit

Email (under construction): [email protected]


Hampshire, Southampton, Portsmouth and Isle of Wight

Hampshire Care Association 

Website https://hampshirecare.org/dspt/dspt-resources/

Emails and tel:

[email protected] 07494020635

[email protected] 07486587631

[email protected] 07434573112



Surrey Care Association

Website https://www.surreycare.org.uk/find/support-care-service-providers/resources-page/free-digital-support/better-care-better-security

Email [email protected]


Bracknell Forest, Berkshire, Buckinghamshire, Oxfordshire, Reading, Slough, West Berkshire, Windsor and Maidenhead and Wokingham

Oxfordshire Association of Care Providers (OACP)

(Working in partnership with MKB Care and BCA)

Website https://oacp.org.uk/resources/resources-for-the-data-security-and-protection-toolkit-dspt/

Email [email protected]


East & West Sussex, Brighton & Hove

West Sussex Partners in Care

Website https://westsussexpartnersincare.org/ 

Email [email protected] or [email protected]

Tel 07860 630036



London wide co-ordination

NHS London*

Website https://www.england.nhs.uk/london/

Email [email protected]

Tel 020 8148 5045


North East London (Barking & Dagenham, City of London, Hackney, Havering, Newham, Redbridge, Tower Hamlets, Waltham Forest)

North East London Health and Care Partnership

Website https://www.eastlondonhcp.nhs.uk/care-homes-2.htm

Email [email protected]


North Central London (Barnet, Camden, Enfield, Haringey, Islington)

North London Partners in Health and Care

Website https://www.northlondonpartners.org.uk/ 

Email [email protected]


North West London (Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, Kensington and Chelsea, Westminster)

North West London Integrated Care System

Website https://www.england.nhs.uk/north-west-london/

Email [email protected]


South East London (Bexley, Bromley, Greenwich, Lambeth, Lewisham, Southwark)

Our Healthier South East London

Website https://www.ourhealthiersel.nhs.uk/

Email [email protected]


South West London (Croydon, Kingston, Merton, Richmond, Sutton, Wandsworth)

South West London Health and Care Partnership

Website https://www.swlondon.nhs.uk/

Email [email protected]





Suffolk Association of Independent Care Providers

Website www.saicp.org.uk

Email [email protected]

Tel 07949 381686



Norfolk & Suffolk Care Support Ltd

Website www.norfolkandsuffolkcaresupport.co.uk

Email [email protected]

Tel 01603 629211


Central Bedfordshire and Bedford

Activities will also be shared across ICS within Bedfordshire, Luton and Milton Keynes

Central Bedfordshire Council

On behalf of Bedfordshire Care Group

Websites https://bedscaregroupltd.co.uk/better-security-better-care/



Email [email protected]


Hertfordshire, Essex, Thurrock and South-End

Hertfordshire Care Providers Association*

Website www.hcpa.info/ Note: new page under construction www.hcpa.info/dataprotection

Email [email protected]

Tel 01707 708 018


Cambridgeshire and Peterborough

Cambridgeshire & Peterborough Registered Managers Network

Supported by Peterborough & Cambridgeshire Care Association (PACCA)

Website https://candpregisteredmanagersnetwork.co.uk/dspt-data-security-and-protection-toolkit/ 

Email [email protected]

Tel 07931 513166



Leicester City, Leicestershire & Rutland (LLR)

East Midlands Care Limited (EMCARE)

Website http://www.emcare.org.uk/

Email [email protected]

Tel 07369 200 247


Nottingham, Nottinghamshire, Derby and Derbyshire

Nottingham City Council IT Training

Website https://www.ittrainingeastmidlands.co.uk/

Email [email protected]



Shropshire, Telford and Wrekin

Shropshire Partners in Care

Website https://www.spic.co.uk/projects/better-security-better-care/

Email [email protected]

Tel 07398 711208



Lincolnshire Care Association*

Website www.linca.org.uk/


Birmingham, Coventry, Dudley, Herefordshire, Sandwell, Solihull, Walsall, Warwickshire, Wolverhampton and Worcestershire

West Midlands Care Association*

Website www.wmca.care/dspt

Email [email protected]

Tel 01384 314014 (DSPT helpline)



Cambridgeshire & Peterborough Registered Managers Network

Supported by Peterborough & Cambridgeshire Care Association (PACCA)

Website https://candpregisteredmanagersnetwork.co.uk/dspt-data-security-and-protection-toolkit/



Liverpool City Region, Sefton, Halton, Knowsley, St Helens, Wirral, Warrington, Cheshire East, Cheshire West/Chester, Lancashire, Blackpool, Blackburn and Darwen and Cumbria

Liverpool Social care Partnership (LSCP) CIC

Website www.lscpinfo.co.uk/DSPT

Email [email protected]

Tel 0151-270-1703


Bolton, Bury, Manchester, Oldham, Rochdale, Salford, Stockport, Tameside, Trafford, Wigan

Skills for Care (on behalf of Greater Manchester ICSN)

Website https://www.gmicsn.org.uk/better-security-better-care/

Email [email protected]

Tel Jez Ashdown 07811 393424 or Carol Mitchell 07779351734



Newcastle, Gateshead, North Tyneside, Northumberland, Durham, Darlington, Stockton On Tees, Redcar and Cleveland, Middlesbrough, Hartlepool, South Tyneside, Sunderland, Barnsley, Doncaster, Rotherham, Sheffield, Calderdale, Leeds, East Riding of Yorkshire, Hull, NE Lincs, N Lincs, North York’s, City of York , & North Kirklees

DSPT Delivery Support Team – North East & Yorkshire Region*

Email [email protected]


Bradford and Craven

Bradford Care Association

Website http://bradfordcareassociation.org/



Wakefield Council and Wakefield ISLG

Website https://www.wakefield.gov.uk/health-care-and-advice/adults-and-older-people-services/better-security-better-care 

Email [email protected] 

Tel 01924 307766


Our Local Support Partners are also working closely with NHS England Regional Teams.

Find out more about the full Better Security, Better Care programme.

Last updated 24 May 2021. This page will be updated to include all support partners and their contact details.