We have set up a helpline for the duration of the Covid-19 crisis. Call us on 0208 133 3430 (Mon-Fri 9-5) or email [email protected] for free support.

The following organisations are acting as Better Security, Better Care Local Support Partners. They are providing support to local care providers to improve their data and cyber security, and complete the Data Security and Protection Toolkit.

*These organisations are also providing regional coordination.

South West

Registered Care Providers’ Association, Somerset

Website www.rcpa.org.uk/better-security-better-care/ 

Email [email protected]

Tel 01823 351630

Area(s) covered: Somerset


Partners in Care (Dorset)*

Website http://www.picbdp.co.uk/dspt.html

Email [email protected]

Tel 01202 205847

Area(s) covered: Dorset, Bournemouth, Christchurch and Poole


Care and Support West

Website https://www.careandsupportwest.com/dspt

Email [email protected]

Tel 07540 458119

Area(s) covered: Bath & North East Somerset, Bristol, South Gloucestershire, North Somerset


Devon Clinical Commissioning Group and Devon Care Homes Collaborative (Devon CCG & DCHC)

Website https://devoncarehomes.org/dspt

Email [email protected]

Area(s) covered: Devon, Plymouth and Torbay


Gloucestershire Care Providers Association

Website https://gcpa.co.uk/

Area(s) covered: Gloucestershire Council


CAHSC Learning Partnership

Website https://www.cahsc-cornwall.org.uk/dspt/

Area(s) covered: Cornwall and Isles of Scilly


Wiltshire Care Partnership working with BANES, Swindon & Wiltshire Care Skills Partnership

Website www.wiltshirecarepartnership.org.uk

Email [email protected]

Tel 07821 104634

Area(s) covered: Wiltshire and Swindon


South East

The National Care Forum*

Website www.nationalcareforum.org.uk

Email [email protected] 


Design & Learning Centre – Kent County Council & Kent Integrated Care Alliance (KiCA)

Website (under construction) https://designandlearningcentre.com/data-security-protection-toolkit

Email (under construction): [email protected]

Area(s) covered: Kent and Medway


Hampshire Care Association 

Website www.hampshirecare.org

Emails and tel:

[email protected] 07494020635

[email protected] 07486587631

[email protected] 07434573112

Area(s) covered: Hampshire, Southampton, Portsmouth and Isle of Wight


Surrey Care Association

Website https://www.surreycare.org.uk/find/support-care-service-providers/resources-page/free-digital-support/better-care-better-security

Email [email protected]

Area(s) covered: Surrey


Oxfordshire Association of Care Providers (OACP)

(Working in partnership with MKB Care and BCA)

Website https://oacp.org.uk/resources/resources-for-the-data-security-and-protection-toolkit-dspt/

Email [email protected]

Area(s) covered: Bracknell Forest, Berkshire, Buckinghamshire, Oxfordshire, Reading, Slough, West Berkshire, Windsor and Maidenhead and Wokingham


West Sussex Partners in Care

Website https://westsussexpartnersincare.org/

Area(s) covered: East & West Sussex, Brighton & Hove



NHS London*

Website www.england.nhs.uk/london/

Area(s) covered: All 33 local authorities (32 boroughs + City of London)


East of England

Suffolk Association of Independent Care Providers

Website www.saicp.org.uk

Email [email protected]

Tel 07949 381686

Area(s) covered: Suffolk


Norfolk & Suffolk Care Support Ltd

Website www.norfolkandsuffolkcaresupport.co.uk

Email [email protected]

Tel 01603 629211

Area(s) covered: Norfolk


Central Bedfordshire Council

On behalf of Bedfordshire Care Group

Websites https://www.centralbedfordshire.gov.uk/ and https://bedfordshirecaregroup.org/

Area(s) covered: Central Bedfordshire and Bedford. Activities will also be shared across ICS within Beds, Luton and Milton Keynes


Hertfordshire Care Providers Association*

Website www.hcpa.info/ Note: new page under construction www.hcpa.info/dataprotection

Email [email protected]

Tel 01707 708 018

Area(s) covered: Hertfordshire, Essex, Thurrock and South-End


Cambridgeshire & Peterborough Registered Managers Network

Supported by Peterborough & Cambridgeshire Care Association (PACCA)

Website https://candpregisteredmanagersnetwork.co.uk/dspt-data-security-and-protection-toolkit/

Area(s) covered: Cambridgeshire and Peterborough (also covering Northamptonshire for the Midlands)



East Midlands Care Limited (EMCARE)

Website http://www.emcare.org.uk/

Area(s) covered: Leicester City, Leicestershire & Rutland (LLR)


Nottingham City Council IT Training

Website https://www.ittrainingeastmidlands.co.uk/

Email [email protected]

Area(s) covered: Nottingham, Nottinghamshire, Derby and Derbyshire


Shropshire Partners in Care

Website https://www.spic.co.uk/projects/better-security-better-care/

Email [email protected]

Tel 07398 711208

Area(s) covered: Shropshire, Telford and Wrekin


Lincolnshire Care Association*

Website www.linca.org.uk/

Area(s) covered: Lincolnshire


West Midlands Care Association*

Website www.wmca.care/dspt

Email [email protected]

Tel 01384 314014 (DSPT helpline)

Area(s) covered: Birmingham, Coventry, Dudley, Herefordshire, Sandwell, Solihull, Walsall, Warwickshire, Wolverhampton and Worcestershire


Cambridgeshire & Peterborough Registered Managers Network

Supported by Peterborough & Cambridgeshire Care Association (PACCA)

Website https://candpregisteredmanagersnetwork.co.uk/dspt-data-security-and-protection-toolkit/

Area(s) covered: Northamptonshire (also covering Cambridgeshire and Peterborough in East of England)


North West

Liverpool Social care Partnership (LSCP) CIC

Website www.lscpinfo.co.uk/DSPT

Email [email protected]

Tel 0151-270-1703

Area(s) covered: Liverpool City Region, Sefton, Halton, Knowsley, St Helens, Wirral, Warrington, Cheshire East, Cheshire West/Chester, Lancashire, Blackpool, Blackburn and Darwen and Cumbria


Skills for Care (on behalf of Greater Manchester ICSN)

Website https://www.gmicsn.org.uk/better-security-better-care/

Email [email protected]

Tel Jez Ashdown 07811 393424 or Carol Mitchell 07779351734

Area(s) covered: Bolton, Bury, Manchester, Oldham, Rochdale, Salford, Stockport, Tameside, Trafford, Wigan


North East

DSPT Delivery Support Team – North East & Yorkshire Region*

Email [email protected]

Area(s) covered: North Cumbria, Newcastle & Gateshead, North Tyneside, Northumberland, Durham, Darlington, Stockton-on-Tees, Redcare and Cleveland, Middlesborough, Hartlepool, South Tyneside, Sunderland, Barnsley, Doncaster, Rotherham, Sheffield, Calderdale, Leeds, East Riding of Yorkshire, Hull, North East Lincolnshire, North Lincolnshire, North Yorkshire, Vale of York, North Kirklees


Bradford Care Association

Website http://bradfordcareassociation.org/

Area(s) covered: Bradford and Craven


Wakefield Council and Wakefield ISLG

Website https://www.wakefield.gov.uk/health-care-and-advice/adults-and-older-people-services/better-security-better-care

Area(s) covered: Wakefield


Find out more about the full Better Security, Better Care programme.

Last updated 8 April 2021. This page will be updated to include all support partners and their contact details.