Digital Social Care has been working with the Local Government Association, NHS Digital and NHSX on how to help care providers keep information safe. As part of this work we have previously funded local projects and published research on data security in social care. We are now launching ‘Better Security, Better Care’ a programme of national and regional support for care providers completing the Data Security & Protection Toolkit (DSPT). There is more information in the Q&A below.
The programme nationally will have:
All adult social care providers, including services like day services which are not registered with CQC, can access this national support.
There will also be local support. Local support will focus on the needs of smaller and medium sized care providers and will mainly be for services that are registered with CQC. Local support will include things like awareness raising, interactive online workshops, and some 1:1 support for care providers who need the most assistance.
Most larger organisations will already have well developed arrangements for data and cyber security, usually led by their head offices rather than by local services. It is therefore planned that contact and support to them should be provided centrally, by Digital Social Care, rather than trying to fit national organisations in to the pattern of local support. This would apply to organisations that operate nationally, or across a number of regions. Where there are organisations that are large but locally based, support and guidance would usually be provided locally or regionally in the first instance.
The aim where possible is to fund local care sector organisations, for example care associations, so that they can offer local support. We are halfway through a process to appoint them. We hope to complete the process by the middle of November, so that local organisations can start raising awareness in November and December and get going fully in January. There will be a different arrangement in London, and we will be reaching out to areas for which there hasn’t been an expression of interest from a local care sector to discuss how local support could best be arranged.
Often it won’t be. Many CCGs, Integrated Care Systems, other NHS organisations and local councils are already supporting adult social care providers with the DSPT, and this will continue. The care sector organisations appointed to provide local support as part of the Better Security, Better Care programme will reach out to their local partners and networks and ensure that the support they offer fits in the best way locally.
Yes, your contact would be very much welcomed. If you contact [email protected], we’ll be able to give you the relevant details.
The Local Government Association has written guidance for commissioners on supporting adult social care providers with the DSPT. The guidance is currently being updated. When the updated guidance has been published, a series of regional webinars for commissioners will be arranged.
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