Communities and care organisations are drawing together pools of people and recruiting volunteers in care environments whilst we get through this period.

Finding volunteers online

You can use the internet to help you find volunteers for your service. Sites like the Volunteer Centre Finder or your local Jobcentre Plus can help identify potential volunteers in your area as you can search by postcode area. Think about using social media to ask for help, and ask staff to share your opportunities through their own social media networks.

Florence has started the National Care force which connects providers with carers and volunteers.

  • Useful for: recruiting local volunteers, asking for specific volunteers for specific tasks
  • Equipment required: At least one computer, laptop, tablet or smartphone which can access the internet. 

If you are onboarding volunteers they will need some basic training.

You can use Health Education England’s resources for onboarding volunteers. You can join the e-Learning for Health hub free of charge and access their Volunteer Learning Passport which includes e-learning in safeguarding, infection control and COVID-19 specifically.

Several e-learning providers are making their training free for the duration of COVID-19. Skills for Care are also offering free training and resources.

To allow new volunteers to read your documents and familiarise themselves with the role and your organisational processes you can use a shared drive, where multiple people can read the same document. This will save you from sending it out lots of times. This can be done on file-sharing sites, e.g.:

  • Microsoft Teams
  • Dropbox
  • iCloud (Apple only)
  • WeTransfer
  • Google Drive
  • OneDrive


  • Useful for: providing the basics quickly and easily through self-led learning.
  • Equipment required: At least one computer, laptop, tablet or smartphone which can access the internet.