Call us on 0208 133 3430 (Mon-Fri 9-5) or email [email protected] for free support.

Fast Track Registration:
  1. Complete the Social Care Provider NHSmail form.
    • You must complete and send this back in Word as it won’t work if you print it out and fill in by hand.
    • You should provide mobile phone numbers not landlines as you will get a text with your password.
    • If you are a head office applying for multiple sites, complete the same form for each site with their ODS code.
  2. Send the form to [email protected]
  3. You will get an email back in a couple of minutes to say your application is being processed. If there is a problem with the form you will also get an email back.
  4. In the next day or so, you will receive an email from NHSmail welcoming you to your new account, as well as a text message with your password. Each provider will have 1 shared mailbox, and 2 user accounts.
  5. If you are struggling please contact your NHS England Regional Team lead and they will be able to help you with your form. They may also be in touch to support you with this process via email or on the phone. You can also contact us!

We have developed a suite of resources with NHS England’s Ageing Well team to help you with your NHSmail accounts.