We have set up a helpline for the duration of the Covid-19 crisis. Call us on 0208 133 3430 (Mon-Fri 9-5) or email [email protected] for free support.

  1. In your internet browser, go to https://portal.nhs.net/
  2. Click on the login button in the top right
  3. Enter your new email address in the email address box: *.******@nhs.net
  4. Enter the password sent to your mobile phone in the password box

Once you have successfully logged into your account for the first time, you will be asked to change your password, create some security questions and accept the Acceptable Use Policy. These steps must all be completed before you can send emails from your new account.

After doing this, you will also be able to log in to Microsoft Teams. This will allow you to conduct video and audio calls, as well as instant message, with the people you need to work with across Health and Care.