We have set up a helpline for the duration of the Covid-19 crisis. Call us on 0208 133 3430 (Mon-Fri 9-5) or email [email protected] for free support.

During the current Covid-19 pandemic, secure communication between health and social care services is more important than ever.  To support this we are now able to fast track roll out of NHSmail to the care sector, without the need to complete the Data Security and Protection Toolkit at this time.

What can I do with NHSmail?

NHSmail is a secure email service which you can use to communicate with health and social care colleagues. For the duration of Covid-19, all NHSmail users have free access to Microsoft Teams.

Help and Support for NHSmail

There are several videos and guides on how to solve frequently asked questions about NHSmail below. You can also download our NHSmail User Guide for Care Providers.

If there are further issues accessing and using your NHSmail account, please contact the National Administration Service on [email protected] or by calling 0333 200 1133 (monday-friday 9-5pm).